Effective date : March 20, 2025

Last updated : March 20, 2025

 

Objective

The purpose of this Privacy Policy is to explain how and for what purposes personal information is collected, used, shared and retained, and allows Equinox Landscaping to detail its commitment to privacy. This Privacy Policy applies to personal information that is collected when you communicate with us through our website, via our social media channels, or by email, as well as to personal information received from third parties, including our partners and clients.

 

Types of Personal Information Collected

The types of personal information we may collect, as reasonably required to provide you with our services or to respond to your requests, are limited to the following:
 

1. Your identification information: your name and contact information (which may include your phone number, email address, and/or mailing address). This personal information may be collected directly from you, if you contact us, in the course of your business interactions with Equinox Landscaping, or by a representative of Equinox Landscaping.

2. Your technical or numerical information: IP address, date and time of connection, pages visited on our website, language preferences, etc. This information may be collected through cookies or similar technologies.

 

Use of Your Personal Information

Your personal information may be used for the following purposes:
 

1. To open a file and process your requests for services;

2. To administer and manage our activities and projects (e.g., managing invoicing);

3. To contact you in the event of a request for the provision of services or a request for assistance;

4. For any other security reason or as permitted by law;
    

Before using your personal information for any other purpose not listed above, we will ensure that we obtain your prior consent.

 

Sharing Your Personal Information

Your personal information collected will only be shared with Equinox Landscaping's representatives and employees on a need-to-know basis, such as during the provision of services and the management of client billing. We may also share your personal information with the following third parties, where relevant and reasonably necessary to fulfill the purpose for which it is to be used:
 

1. To service providers: We may need to transfer certain personal information to our service providers (e.g., computer software providers, consultants (lawyers, accountants), administrative services, etc. We require these providers to employ measures to ensure adequate protection of your personal information.

2. In the case of a commercial transaction: We may need to transfer certain personal information in the event of a sale, merger or other commercial transaction involving Equinox Landscaping.

3. By law: We may need to transfer certain personal information to third parties where required or permitted by law.

 

Storage of Your Personal Information

Equinox Landscaping’s website is hosted on the online platform Wix.com. Your data can be stored through Wix.com's data storage, databases, and general applications. Your data is stored on secure servers behind a firewall.

 

Use of cookies

Though Equinox Landscaping does not monitor nor actively collect any information allowing it to monitor your use of its website, Wix.com may collect certain personal information when you navigate on our website through the use of technologies such as cookies. That being said, certain third-party services embedded in its site, including social media plugins, embedded videos, and links to other websites, may use such cookies or other similar tracking technologies. These services are governed and administered by the third parties, and Equinox Landscaping has no control over their data collection methods or use of cookies.

 

Consent

By agreeing to this Privacy Policy, you are providing your consent to the collection, use and sharing of your personal information in accordance with this Privacy Policy. We will never use your personal information other than for the limited uses set out in this Policy without your prior consent, in accordance with applicable privacy laws. You may withdraw your consent at any time by providing us with written notice to that effect. You may also send us a request to access, rectify or update the personal information we hold about you, or to make a complaint about the management, use or protection of your personal information.

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Security Safeguards and Hosting of Personal Information

Your personal information is retained for as long as necessary to comply with our legislative obligations, to provide you with our services, and to manage our business. We employ physical (secure workstations, private premises), technological (firewalls) and administrative (this Policy) security measures to protect your personal information. 

We are a Quebec company, and all our activities and our principal place of business are located in Quebec. We generally host personal information in Quebec. However, some of our service providers may host or process certain information outside of Quebec or Canada. Your personal information may therefore be subject to the laws of foreign jurisdictions, including any laws permitting or requiring disclosure of the information to the government, government agencies, courts, and law enforcement authorities in that jurisdiction.

 

Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately when published on our website. If we make material changes to this policy, we will notify you of those changes where required by law.

 

Contact us

If you have any questions, complaints, or requests to correct or destroy your personal information, please contact us by email at info@equinoxepaysage.ca.